Last updated: 31 October 2026
This policy explains how Football Kit Zone (“we”, “us”) collects and uses your personal information when you visit footballkitzone.com or place an order. We process your data in line with UK GDPR and the Data Protection Act 2018.
Information we collect
- Order details: name, billing and delivery address, email, phone number and what you bought.
- Account details: if you create an account, your login details and order history.
- Payment: payments are processed securely by our payment providers (Stripe / WooPayments). We never see or store your full card number.
- Usage data: pages visited, device and browser information, collected through cookies and analytics tools.
- Messages: anything you send us by email, WhatsApp or our contact form.
How we use it
- To process, ship and track your order and send order updates.
- To answer your questions and handle returns.
- To prevent fraud and keep our website secure.
- To improve our website and understand which products customers like.
- To send marketing emails only if you have agreed — you can unsubscribe at any time.
Who we share it with
We only share the information needed with trusted service providers: payment processors, couriers and fulfilment partners, website hosting, email and analytics providers (such as Google). We never sell your personal data.
Cookies
We use essential cookies to run the shop (for example your cart) and analytics cookies to understand how the site is used. You can block or delete cookies in your browser settings.
How long we keep it
Order records are kept for as long as required for accounting and legal purposes (normally 6 years). Other data is deleted when it is no longer needed.
Your rights
You can ask to access, correct or delete your personal data, object to or restrict how we use it, or ask for a copy. You can also complain to the UK Information Commissioner’s Office (ico.org.uk).
Contact
Questions? Email contact.footballkitzone@gmail.com or WhatsApp +44 7403 723962.